Tenant Administrator


The tenant administrator, assigned by the operations and maintenance personnel, has full management authority within the tenant and is responsible for managing users and OUs within the tenant. The tasks that a tenant administrator can perform are as follows:

Managing Tenants


In the EnOS Application Portal, the tenant administrator can log in to the tenant and complete the following operations under the Tenant Management menu.

Editing Basic Tenant Information


  1. Log in to the EnOS Application Portal and go to the Tenant Management > OU Management menu.

  2. Select the i_edit Edit button next to Basic Information, and update the basic information of the tenant in the pop-up window.

Assigning Tenant Administrators


  1. Log in to the EnOS Application Portal and go to the Tenant Management > OU Management menu.

  2. Select Add Tenant Administrator, search for the user by email, and select Confirm to complete the addition.

Managing Users Within the Tenant


In the EnOS Application Portal, the tenant administrator can log in to the tenant and complete the following operations under the OU Management menu.

Creating New Users


  1. Log in to the EnOS Application Portal and go to OU Management > User Management.

  2. Select Add User, add the user via their email, and select Confirm to complete the addition.

After adding, the OU administrator can add this user to the OU.

Resetting User Passwords


  1. Log in to the EnOS Application Portal and go to OU Management > User Management.

  2. Find the required user in the user list and select the Reset Password button.

  3. The user will receive an email to reset their password; follow the instructions in the email to complete the password reset.

Managing OUs


In the EnOS Application Portal, the tenant administrator can log in to the tenant and complete the following operations under the OU Management menu.

Creating New OUs


  1. Log in to the EnOS Application Portal and go to OU Management.

  2. Select Create Organization, fill in the basic information of the organization, and add the organization administrator.

After completion, the organization administrator can access and manage the OU in the EnOS Application Portal.

Assigning OU Administrators


  1. Log in to the EnOS Application Portal and go to the OU Management menu.

  2. Select the icon_detail View button corresponding to the specified OU, and choose Add Organization Administrator on the details page.

  3. Search for the account by email and select Confirm to complete the assignment of the organization administrator.

Assigning OU Contacts


  1. Log in to the EnOS Application Portal and go to the OU Management menu.

  2. Select the icon_detail View button corresponding to the specified OU, and choose Add Contact on the details page.

  3. Search for the account by email and select Confirm to complete the assignment of the OU contact.

Editing OUs


  1. Log in to the EnOS Application Portal and go to the OU Management menu.

  2. Select the icon_detail View button corresponding to the specified OU, and choose the Edit i_edit next to Basic Information.

  3. Edit the basic information of the OU in the pop-up window.